Refurbished Phone:Also called PhonePro Mobile, it is sent through a Technical Refurbish Center. These phones undergo 47-point quality checks and come with a 6-month free warranty and a 15-day refund policy. OnePlus-certified refurbished phones come with a 6-month warranty and 3 day replacement policy.
Second-Hand Phone:Simply a used phone without any warranty, refund, or replacement options.

Renewed is not the same thing as used or secondhand. The sellers we partner with are held to rigorous quality guidelines that ensure every item we sell runs like new.

Our warranty covers product defects both hardware and software issues during the warranty period. It includes discrepancies in the delivered product and other potential problems.
During the warranty, we'll sort out repairs or a replacement based on the issue. But, the warranty doesn't cover damages caused by users, like water or force incidents or LCD damage. Also, if someone unauthorized tampers with the device, the warranty becomes invalid.