We're a Delhi based e-commerce company for renewed devices. Our rigorous vetting process means that only the best renewed devices can sell on the platform. The products sold are original and are tested before being shipped to our customers.

Refurbished Phone: A refurbished phone, undergoes a thorough inspection, repair, and testing process to ensure it functions like new. It is cleaned, repaired (if necessary), and comes with a warranty. it comes with a 6-month warranty and a 14-day refund policy.
Second-Hand Phone: A second-hand phone is sold as-is, without any repairs or quality checks.

Yes, all our refurbished phones come with a warranty period that covers manufacturing defects. The warranty duration varies by product category. Please check the product page for specific warranty details.

To claim your warranty:

1. Contact our support team with your order details.
2. Provide a brief explanation of the issue.
3. Our team will guide you through the repair or replacement process as per the warranty terms.
4. You can fill this warrenty form, our team will connect with you shortly

Yes, we offer a replacement policy if the device has any manufacturing defect. The replacement eligibility depends on:

• The issue being reported within the specified return window.
• The device being in its original condition with all accessories and packaging.